Tell us about your holiday

Your feedback is really important to us so we'd love to hear about your holiday experience with come2scilly. Please tell us about your stay with us below.

Comments from our customers

I just wanted to let you know that we had a wonderful time at the Jolly Rock View and wanted to thank you for your excellent service and patience over the last 2+ years since booking and actually managing to get there!
I understand you met Jill who managed to explain to you the misunderstanding about the iron! Apologies!
I will certainly be recommending your company and the accommodation and know that I will be returning for yet another visit.

Alison, July 2022

7 The Strand. We really enjoyed the house and it suited our needs well, we had a great holiday. We usually stay at Boswartreth but preferred this house.
Feedback points: It would be really helpful to have instructions on how to work the induction cooker. Rear security; there is no lock on the back gates and the conservatory door does not have a key and in any event the two bolts are completely ineffective. There is nothing to prevent someone accessing the house from the rear. The guidance booklet you provide could be updated with reference to Covid. For instance the note about not leaving any foodstuffs etc which seems a waste. There is very limited hanging space for clothing-only one room has a rack.
We are keen to book the house again for 2023.

Kevin Murphy, May 2022

I'm giving 2 stars as the overall rating because of the dreadfully poor start you gave us to our holiday. As I mentioned in the written feedback I left in the cottage when we left, our experience with the house being locked on our arrival, past 6pm, and your unresponsiveness to my numerous calls and emails to you that afternoon, was something we found highly unsatisfactory. You had said you would call me on my mobile if Perran was available earlier than 6pm that day. It turns out it was ready earlier, because the cleaning had been done in the morning, and the key should have been left in the door then. But you did not call me to let me know, and because you had not provided me with your emergency mobile number at that stage, then when you did not answer my calls to your landline, or respond to my emails, or to me banging on your office door, then we had no way to contact you. I had real concerns that we were going to have nowhere to stay that first night. I really think you should consider putting your emergency mobile number in your office window, at the very least. It was very fortuitous that your neighbour took pity on us and came to our rescue. As a minor other point, we requested in good time ahead of the holiday one of the twin beds be made up into a double, but this was not done. I see you're happy to put five-star reviews up on your website - will you also include this one?

Paul Groombridge, April 2022

Sanderlings was a fantastic house to stay in, brilliant location, lots of space, well-equipped and amazing views! We had a great week on St Mary’s and will be back soon!

Sinead Connell, October 2021

COVID-19 caused our holiday to be postponed from April until October. The Company were quick to offer us alternative dates when 'lockdown' began in March and we were pleased to accept their offer. We had a lovely holiday, despite the weather and the problems caused by COVID. The Company were very helpful and friendly during our stay and quick to sort out our (minor!) problems. If we visit the islands again, we will definitely use them for our booking. Highly recommended.

Joyce Watkins, November 2020

I just wanted to send you a special 'thank you' for our recent stay at "Seawaves" on St Mary's. We had the most wonderful stay and felt that we were extremely kindly treated by you, especially considering all the "Covid" problems and changes. We shall come again, Kindest regards.

Brenda Day, September 2020

I would like to recommend this fabulous company. During this difficult time they have been professional, understanding, and extremely approachable. I wouldn’t book with anybody else.

Mary Schoen, August 2020

May I just add how much I liked your website. Most websites ask what date you want to book from which I find a bit restricting. We are retired and so our travel dates are fairly flexible - we only knew that we wanted to visit the islands. It was so refreshing to see your lists of properties, showing which dates were available, which days the bookings start from, how many people the property could accommodate etc. It was really easy to navigate and to look at the properties and pick out the ones we were interested in.
We are really looking forward to our visit to the Isles of Scilly.

Joyce Watkins, November 2019

From start to finish the whole scilly experience has been truly amazing. Rockside cottage is beautiful, home from home, calm and relaxing, such a beautiful view over the harbour and Town Beach.
Why travel thousands of miles when you have the islands only 15 mins flying from Lands End. We explored St Martins which is breathtaking, Tresco Abbey Gardens are exquisite, and Bryher a jewel. We hired kayaks and explored Samson, BBQ and swim on Pelistry Beach and Thai food on Porthcressa, what more could you want! Thank you Scilly

Andrea Rowbotham, October 2019

Just to let you know, we have just returned from a fantastic week from 1 Bay View. The accommodation was just what we wanted with a great view that would hard to beat! We were very lucky with the weather and took advantage of many of the events/activities that were on offer. The flat was very clean and tidy and had everything we needed including some useful information and leaflets that helped with organising the enjoyment of our stay. We stayed with you on our last visit to the Islands about 5 years ago and will definitely return. Thank you very much

September 2019

Thank you so much Tim & Nicky! We have had a wonderful time here at Morva & thank you for all your care & attention. A special holiday & would love to return!

The Lovelocks, August 2019

Thank you to Come2scilly for their friendly and helpful service. This was our 3rd stay in Sanderlings and it is a family favourite. It is a great property for a larger group family holiday being lovely and light with lots of outside space and wonderful views. We had a great holiday on the beautiful Isles of Scilly and can’t wait to come back.

Kate Richardson

Where could we find anywhere else so beautiful, so well-prepared and lovely to be? We couldn't, so we just keep coming – my wife for her 25th time and the 17th for me – and we are re-booked for next year!

Mostyn & Alison Davies, July 2019

Carn Thomas is a spacious and comfortable property in an ideal location on the outskirts of Hugh Town. We had two issues to sort out on our first day and Tim arrived promptly at the cottage to sort them out in a calm and courteous manner which was much appreciated. If you haven't been to Scilly before, make sure you do and if you use ‘come2scilly’ they will make sure that your holiday will be stress free. We are already looking forward to returning!

Alan Gosney, May 2019

In June 2018 I had a very relaxing stay in a nicely furnished apartment named Eagle Flat. Quiet surroundings. The Manager was friendly and helpful when I had a problem with my Laptop. To explore the Islands was just amazing… I will gladly come back in 2020! Thanks for all!

Marieluise Heller, May 2019

Thank you and your team for your super and efficient service regarding our accommodation that we book with you this August.

Lisa Garland, August 2017

Just a quick note to say how much we enjoyed our week at Barton Cottage earlier this month. Everything about our stay was fantastic and we really appreciated the very high standard of the accommodation in general and the thoughtful touches like the fresh flowers and towels for the beach. The best thing about it, in my opinion, is the proximity to the beach and as first-time visitors to Scilly we found it was the perfect base for exploring the whole island. Thanks for a wonderful holiday.

Mellor Family, August 2017

Returned on saturday from a lovely holiday staying at Leeward Flat & missing it already. Beautiful flat everything you need & gorgeous pictures of Scilly on all the walls. Second time we have booked through come2scilly & looking to book again, very straightforward. Just one thing if you could improve the weather for next time would be perfect.

Jackie, Del & Mollie, August 2017

Had a wonderful holiday staying in Silver Porth. The house was clean, comfortable & very conveniently located for everything we needed - beach, boat trips and shops! Found your company very easy to deal with - many thanks!

Karen, April 2017

Had a lovely holiday in (for the first time) Moonrakers 6. The flat was brilliant and we were so pleased with it. Everything that we could possibly need was there. Have booked again for 2017 - can't wait! Thank you again.

Lynn and Keith Launder, August 2016